WordPress Managed Services Catalog

We keep your website safe with security updates and detailed periodically scans. We also do content updates, optimizations and general maintenance. If you get stuck with your WordPress site, we are here to help.

Whenever you need a task done, submit a request by sending an email to: [email protected] or from http://support.maintenancer.com

 

General tasks

  • Create a new website, with default theme content
  • Adding custom code to themes and plugins
  • Add individual products for WooCommerce
  • Configure DNS
  • Configure SSL
  • Install themes
  • Install plugins
  • Consulting
  • Recommend a theme
  • Set up email accounts
  • Virtual Assistant tasks (creating, updating and posting content)

 

Theme Maintenance

Install, change, or update a theme

Request 1 of the following tasks:

  • Install and activate 1 custom theme, purchased theme, or theme from the WordPress catalog
  • Update any number of installed themes to the current live release of theme using WordPress Dashboard
    • If none are specified, we will update the currently active theme
  • Manually update 1 theme
    • Example: A specific version provided to us by uploading it to the hosting account

Troubleshoot and fix theme errors

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue
  • Attempt to resolve the issue if the website or logs reveal a theme related error

Create and activate a child theme

  • Create and activate a child theme.

Customize a theme

This service includes:
Each modification along with 1 revision will consume 1 credit.

  • Modify 1 of the following for a theme:
    • Header
    • Sidebar
    • CSS
    • Background
    • Menu

 

WP Development

Install a comment system

This services includes:

  • Install the Disqus comment system plugin
  • Instructions provided to import comments from standard WordPress system

Install, activate, or update a plugin

Choose 1 of the following tasks:

  • Install and activate 1 custom plugin, purchased plugin, or plugin from the WordPress catalog
  • Update any number of installed plugin(s) to the current live release using WordPress Dashboard
    • You must specify which plugin(s) to update.
  • Manually update 1 plugin
    • Example: A specific version provided to us by uploading it to the hosting account

Troubleshoot and fix WordPress plugin errors

This service includes:

  • Enable logs and/or WordPress debug mode to diagnose the issue.
  • Attempt to resolve the issue if the website or logs reveal a plugin related error.

Config file changes

Choose 1 of the following tasks:

  • Enable a specified PHP module installed on the Hosting (up to 5)
  • Modify the value of a PHP setting (up to 5)
  • Enable or disable debug mode
  • Disable wp_cache
  • Generate WordPress configuration file Authentication Keys
  • Remove the FTP prompt when installing or updating a plugin

A php.ini, web.config, or .htaccess will be edited or created based on the request.

Troubleshoot and fix a contact form errors

This service includes:

  • Troubleshoot and fix issues for 1 contact form

 

Database Management

Database find and replace

This service includes:

  • Update up to 5 domain, data, or table prefixes in a WordPress database
    • “Data” Example: Change company name from ABC to XYZ across all pages and posts

Fix WordPress database connection strings

  • Update database connection information in WordPress configuration

Update, activate, or reset WordPress permalinks

Choose one of the following:

  • Update WordPress permalinks to any of the predefined styles or a custom style
  • Diagnose and attempt to fix any permalinks related errors
    • If necessary, create configuration file

Import or export WordPress database

Choose 1 of the following tasks:

  • Import 1 WordPress database from a backup to the specified database
    • Example: .sql file
  • Export 1 WordPress database, and place the file into the hosting account

Optimize WordPress database

  • Optimize WordPress database by removing gaps in the data

 

Website Evaluation

Check Google indexing

This service includes:

  • Confirm WordPress is not blocking search engines from crawling 1 site
  • Evaluate and report on the following:
    • URL Canonicalization
    • Appropriate title pixel length
    • Appropriate description length test
    • Linked to a Google+ Brand Page
    • Sitemap
    • Robots.txt file
    • Home page image descriptions

Evaluate site performance

This service includes:

  • Evaluate and report on the following
    • Website load time
    • Plugins
    • Site size
    • External Scripts
  • Provide recommendations based on the report

 

Administrative Updates

Optimize images

  • Reduce the load time of a site by reducing the size of images without affecting their quality

Add a favicon

This service includes:

  • Add a Favicon using the provided image
  • Convert image to proper format

Setup WordPress redirects

  • Configure up to 5 redirects
    • Note: You must specify which redirect(s) are needed

Preventing WordPress comment spam

Choose 1 of the following tasks:

  • Install comment spam prevention plugin. If you do not have one in mind we will install Akismet
  • Modify discussion settings
    • Examples:
      • Add requested items to comment blacklist
      • Disable comments for the entire site
      • Disable trackbacks for the entire site
      • Disable comments on old posts
      • Limit number of links in comments
  • Remove all comments, either active or pending upon request
  • Disable comments or trackback on individual pages (up to 5)
  • Disable external comment requests

Install or update ionCube Loader

This service includes:

  • Enable or update IonCube for 1 hosting account

Unzipping a zip file

This service includes:

  • Unzip content to a Hosting plan

Move a WordPress site to another folder

This service includes:

  • WordPress site moved or copied to the specified folder on the same hosting plan.

Unable to log in to WordPress

Choose 1 of the following tasks:

  • Update an email address from within the WordPress database
  • Correct admin user privileges
  • Reset failed login attempts
  • Disable plugins preventing login

Troubleshoot and fix WordPress image issues

This service includes:

  • Troubleshoot and fix issues preventing images and thumbnails from properly displaying

Troubleshoot and fix a media upload error

This service includes:

  • Diagnose and fix errors when uploading media within WordPress Dashboard
  • Diagnose and fix issues preventing media from properly displaying in the WordPress library

WordPress Core

Install WordPress

This service includes:

  • Install WordPress with the following specifications:
    • Domain
    • Folder
    • Email address

Troubleshoot and fix WordPress core file errors

Choose 1 of the following tasks:

  • Correct failed updates
  • Manually update WordPress versions
  • Replace WordPress core files
  • Troubleshoot and fix errors related to WordPress core files

Update WordPress to a new version

This service includes:

  • Update WordPress to the latest available stable release
    • Excludes Managed WordPress hosting.

Troubleshoot and fix the White Screen of Death

This service includes:

  • Diagnose and fix a WordPress site that resolves to a blank white page

Troubleshoot and fix a 500 internal server error

This service includes:

  • Diagnose and fix a WordPress site that resolves to a 500 Internal Server Error

Website Security

Clean Hacked Sites

This service includes:

  • This service includes:
    • Clean sites infected with malware
    • Remove site from Google blacklist
    • Increase site security to prevent malware hacks
    • Detect malware

Protect From Attacks

This service includes

  • Enable firewall protection against DDoS attacks
  • Enable firewall against malware scans, brute force and vulnerabilities scans

 

More Info

1. Your satisfaction is our top priority and we're confident you'll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days for a refund. Refunds are available for hosting services only. The money-back guarantee does not apply on domain names and management credits that were successfully used, given the unique nature of their costs.

2. We can migrate your existing website to our cloud infrastructure, free of charge. This can take up to 5 working days.

4. The promotional price is for the first month only and plans renew at the regular rate.

5. When transferring your website to WordPressXP, we will reimburse the remaining months from your old contract. Eg. if you still have 3 months left with your old contract, you get 3 months free with WordPressXP. This applies on WP PROFESSIONAL plan, up to 6 months.

1. Your satisfaction is our top priority and we're confident you'll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days for a refund. Refunds are available for hosting services only. The money-back guarantee does not apply on domain names ($15), themes ($69) and management credits that were successfully used, given the unique nature of their costs.

2. We can migrate your existing website to our cloud infrastructure, free of charge. This can take up to 5 working days.

3. We're doing our best to install all premium themes under 24h, taking in consideration working days.

1. Your satisfaction is our top priority and we're confident you'll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days for a refund. Refunds are available for hosting services only. The money-back guarantee does not apply on domain names ($15), themes ($69) and management credits that were successfully used, given the unique nature of their costs.

2. We can migrate your existing website to our cloud infrastructure, free of charge. This can take up to 5 working days.

3. We're doing our best to install all premium themes under 24h, taking in consideration working days.

4. You can find all Premium Themes available here. Free themes can be found here